This Privacy Policy explains how Vivid Rise LLC ("Vivid Rise", "we", "us" or "our") collects, uses, and protects information when you visit vividrise.net (the "Site") or contact us. By using the Site, you agree to the practices described here.
1. Information we collect
We collect only the information needed to respond to your inquiry and run our services:
- Information you provide. When you submit our contact form, we collect your name, work email, and optionally your company, website, monthly ad-budget range, and the contents of your message.
- Information collected automatically. Like most websites, our hosting provider records technical data such as your IP address, browser type, device information, and the pages you visit, for security and operational purposes.
- Client engagement data. If you become a client, we may process advertising-account and campaign data on your behalf as described in our service agreement.
2. How we use your information
- To respond to your inquiry and provide a strategy consultation;
- To deliver, manage, and improve our advertising services;
- To send you service-related communications, such as confirmation and reply emails;
- To protect the Site against spam, fraud, and abuse;
- To comply with legal obligations.
We do not sell your personal information.
3. How we share information
We share information only with service providers who help us operate the Site and our business, and only to the extent necessary. These include:
- Cloudflare — website hosting, content delivery, and security;
- Amazon Web Services (Amazon SES) — delivery of contact-form and confirmation emails;
- Google Fonts — web-font delivery, which may expose your IP address to Google;
- Advertising platforms (e.g., Google, Meta, TikTok, Microsoft) — only when we manage campaigns on your behalf as a client.
We may also disclose information where required by law or to protect our legal rights.
4. Cookies and tracking
The Site uses only the strictly necessary cookies and similar technologies required for security and basic functionality. If we add analytics or advertising cookies in the future, we will update this policy and, where required, request your consent.
5. Data retention
We retain contact-form submissions for as long as needed to respond to and follow up on your inquiry, and as required for legitimate business or legal purposes. You may ask us to delete your information at any time (see Section 7).
6. How we protect your information
We use reasonable technical and organizational measures — including encrypted connections (HTTPS) and access controls — to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
7. Your rights and choices
Depending on where you live, you may have the right to access, correct, delete, or restrict the use of your personal information, to object to certain processing, and to data portability. Residents of California (under the CCPA/CPRA) and the EEA/UK (under the GDPR/UK GDPR) may have additional rights, including the right not to be discriminated against for exercising them. To exercise any of these rights, email us at [email protected].
8. International visitors
We are based in the United States, and your information may be processed in the United States and other countries where our service providers operate. By using the Site, you understand that your information may be transferred to facilities located in jurisdictions that may have different data-protection rules than your own.
9. Children's privacy
The Site is intended for businesses and is not directed to children under 16. We do not knowingly collect personal information from children.
10. Changes to this policy
We may update this Privacy Policy from time to time. Material changes will be reflected by the "Last updated" date above. Your continued use of the Site after changes take effect constitutes acceptance of the revised policy.
11. Contact us
Questions about this Privacy Policy or your data? Email [email protected] or write to Vivid Rise LLC.